HELP CENTER

Questions, answered.

Everything you need to know before and after your purchase.

Digital purchases are delivered automatically as soon as payment is confirmed. You can also access eligible purchases from your customer dashboard.

Available methods are shown securely at checkout and may include cards, PayPal, Cash App, Apple Pay, Google Pay, and cryptocurrency.

Sign in to the customer dashboard using your purchase email. After OTP verification, your invoices and eligible downloads appear in one place.

Open the relevant invoice in your customer dashboard and create a support ticket, or join our Discord and select the Support channel.

No. The price and any applicable discount are shown clearly before you complete payment.

Yes. Eligible purchases remain available from your customer dashboard whenever you need them.

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Latest Updates

Features
August 15, 2026

Checkout Customization, Analytics & Storefront Improvements

  • Added Checkout Appearance Customization. Merchants can now customize checkout colors, border radius, spacing, borders, font sizes, and color scheme to better match their brand. Paid plans can also add Custom CSS for even more control.
  • The Checkout has received several additional UI/UX improvements, including smoother animations, improved interactions, and various visual refinements.
  • Rolled out Checkout Embed v3, bringing the latest checkout experience and improvements to embedded checkouts. See the updated documentation.
  • Added Storefront Translations. Translate your entire storefront into 24 supported languages, with language settings shared between your storefront and checkout.
  • Added Cost Per Unit tracking for product variants. Define your actual cost for each variant and we can now show Revenue vs. Profit in your dashboard charts.
  • Added a new Dashboard Product Reordering option, allowing you to control the order in which products appear in dashboard tables without changing their storefront order.
  • Inviting an affiliate can now optionally send them an email containing their affiliate information.
Updates
July 28, 2026

Performance Upgrades & Bug Fixes

  • Improved Merchant Notification Email delivery speed and reliability.
  • Added several improvements to the Affiliate System, including fixes to affiliate statistics and clearer commission information.
  • Merchants, shop owners, and team members can now reset passwords and/or 2FA for their shop customers directly from the dashboard.
  • Fixed an issue where Hide Automatic Feedbacks would not work correctly.
  • Fixed an occasional issue when purchasing a subscription plan while using a VPN.
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